Data Protection

277bet Privacy Policy — Data Protection in Brazil

277bet takes the protection of your personal data seriously. This policy clearly and directly explains what information we collect, how we use it, who we share it with, and what your rights are as a Brazilian user under the LGPD — Brazil's General Data Protection Law.

Last updated: January 2026 Valid for Brazil — LGPD

In This Document

Data We Collect
How We Use Your Data
Sharing
Cookies and Tracking
Data Security
Your Rights (LGPD)
Retention and Deletion
Contact the DPO

By using 277bet, you agree to this policy. Please read it before creating your account.

LGPD Compliance
SSL 256-bit
No Data Selling
24/7 Support
You're in Control
Responsible Gambling

Our Commitment

How 277bet Protects Your Data

For 277bet, privacy isn't red tape — it's part of the respect the platform has for Brazilian users. Here are the pillars that underpin our data protection policy.

LGPD Compliance

277bet operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018). The entire lifecycle of your data — collection, storage, use, and deletion — follows the legal bases established by the LGPD, with a designated and accessible Data Protection Officer (DPO).

End-to-End Encryption

All personal and financial information transmitted between your phone or computer and 277bet's servers is protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks, including Nubank, Itaú, and Bradesco.

Your Data Is Never Sold

277bet never sells or rents users' personal data to third parties for commercial purposes. Information is shared only with operational partners who require it to deliver the service — and always under a confidentiality agreement.

You're in Control

As a 277bet user, you have the right to access, correct, port, and request the deletion of your data at any time. All such requests can be submitted by email to our DPO and are processed within the 15-day legal deadline established by the LGPD.

Secure Storage

277bet user data is stored on servers with strict access controls, continuous monitoring, and regular backups. Internal access is limited to staff with a verified operational need and is recorded in auditable logs.

Communications on Your Terms

277bet only sends marketing communications — email, push notifications, or SMS — to users who have given their explicit consent. You can withdraw that consent at any time through your account dashboard or by clicking "unsubscribe" in any email you receive.

Introduction — 277bet's Commitment to Your Privacy

The 277bet is a Sports Betting and online casino platform serving the Brazilian market, accessible at 277bet.cash. We understand that when you create an account and use our services, you're trusting us with important personal and financial information. This Privacy Policy exists to make it absolutely clear what we do with that data, why we collect it, and what your rights are.

This document was drafted in compliance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018), which is the Brazilian law governing the processing of personal data in Brazil. The LGPD guarantees you, as a 277bet user, a set of concrete rights — and this policy explains how to exercise them.

By creating an account, making a Pix deposit, or using any 277bet feature, you confirm that you have read and understood this policy. If you have any questions, our Portuguese-language support is available 24 hours a day via live chat on the platform or by email at contato@277bet.cash.

This policy applies to all data collected by 277bet, including information provided during registration, data generated through use of the platform, and information received from partners for identity verification purposes.

1 Data We Collect

277bet collects users' personal data at different points and through different channels. See the full breakdown below:

Registration Data (provided by the user):

  • Full name, date of birth, and CPF;
  • Full residential address (postal code, street, city, state);
  • Email address and mobile number;
  • Identity document data (RG, CNH, or passport) when requested for verification purposes;
  • Selfie or document photo for KYC (Know Your Customer) processes.

Financial Data:

  • Pix key registered for withdrawals;
  • Credit or debit card data (card number, expiry date, and CVV are encrypted and processed by certified gateways — 277bet does not store the full card number);
  • Bank account details for TED transfers at banks such as Nubank, Itaú, Bradesco, and Banco do Brasil;
  • Full history of deposits, withdrawals, bets, and financial transactions on the platform.

Usage & Browsing Data:

  • IP address, device type, operating system, and browser;
  • Pages visited, session duration, and interactions within the 277bet platform;
  • Approximate geographic location (inferred from IP) for regulatory compliance purposes;
  • Login logs, access times, and records of suspicious activity.

Communication Data:

  • History of conversations with 277bet support via chat, email, and other channels;
  • Responses to satisfaction surveys and voluntary feedback;
  • Communication preferences declared by the user.

277bet collects only the data strictly necessary to provide its services and meet its legal obligations. We never request sensitive data such as health information, sexual orientation, religious beliefs, or political opinions.

2 How We Use Your Data

277bet uses the data it collects based on the following purposes and legal bases established under the LGPD:

Purpose Legal Basis (LGPD)
Create and manage your 277bet account Contract performance
Process deposits via Pix, boleto, credit card, PicPay, and Mercado Pago Contract performance
Process withdrawals to Brazilian bank accounts Contract performance
Identity verification (KYC/AML) Legal obligation
Anti-money laundering and fraud prevention Legal obligation
Send notifications about bets and transactions Contract performance
Send marketing communications and promotions Consent
Improve the platform experience and products Legitimate interest
Personalize content and offers for the user Consent
Meet regulatory obligations and respond to authorities Legal obligation

277bet does not make automated decisions with significant legal impact based solely on data profiles, without the possibility of human review. Betting profiles are analyzed for fraud detection and responsible gambling purposes, always under compliance team supervision.

3 Data Sharing with Third Parties

The 277bet does not sell or rent users' personal data to third parties. Information is only shared in the following situations, all of which are duly justified:

  • Payment providers: financial data is shared with Pix processors, card networks (Visa, Mastercard, Elo), and digital wallets (PicPay, Mercado Pago) to process transactions. These partners are contractually required to protect your information;
  • Identity verification providers (KYC): documents and personal data may be shared with verification platforms to meet anti-money laundering and fraud prevention requirements;
  • Live casino and game providers: session and betting data are shared with technology providers such as Evolution Gaming and Pragmatic Play Live to operate the games. Payment data is not included;
  • Analytics and performance platforms: aggregated and anonymized browsing data may be used by analytics tools to improve the 277bet platform — without identifying individual users;
  • Public and regulatory authorities: 277bet shares data when required by law, court order, or request from a competent authority in Brazil. No data is disclosed voluntarily without a legal basis;
  • Rights protection: in cases of proven fraud, money laundering, or unlawful use of the platform, relevant data may be shared with the appropriate investigative authorities.

All partners who receive 277bet user data are carefully vetted and contractually required to handle that information with the same level of security and confidentiality that 277bet applies internally.

4 Cookies and Tracking Technologies

The platform of 277bet uses cookies and similar technologies to ensure the site functions correctly, improve the user experience, and analyze performance. See the types of cookies we use:

  • Essential cookies: required for the platform's basic operation — session authentication, language preferences, and security. They cannot be disabled without affecting access to your account;
  • Performance cookies: collect information on how users navigate the platform (most visited pages, load times, errors). Data is aggregated and anonymized;
  • Functionality cookies: remember your usage preferences — such as interface settings and favorite bets — to personalize your 277bet experience;
  • Marketing cookies (with consent): used to display relevant promotions within the platform. Enabled only with your express consent.

You can manage your cookie preferences directly in your browser settings. Disabling non-essential cookies does not affect your access to Sports Betting, Live Casino, deposits, or withdrawals on 277bet.

277bet does not use cookies to track your browsing on other sites outside the platform. Our tracking is limited strictly to the 277bet.cash environment.

5 Data Security

The technical and organizational protection of user data at 277bet is an operational priority. The security measures in place include:

  • 256-bit SSL Encryption on all transmissions between the user's device and 277bet's servers;
  • Two-factor authentication (2FA) available and strongly recommended for all accounts;
  • Role-based access controls (RBAC) — each 277bet team member accesses only the data required for their specific role;
  • Continuous monitoring for suspicious activity with automatic alerts for unusual access or unauthorized login attempts;
  • Regular security testing including vulnerability assessments and penetration testing carried out by specialized third-party firms;
  • Encrypted backups across multiple locations to ensure data availability in the event of an incident;
  • Incident response plan — in the event of a data breach that may affect users, 277bet will notify the affected individuals and the ANPD (National Data Protection Authority) within the timeframes required by the LGPD.

Despite all these measures, no system is 100% invulnerable. We therefore recommend that users also adopt good security practices: use strong, unique passwords, enable 2FA, and never share your login credentials.

6 Data Retention and Deletion

The 277bet retains personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:

  • Registration and financial data: retained for a minimum of 5 years after account closure, in accordance with anti-money laundering requirements and Brazilian tax regulations;
  • Betting and transaction history: retained for 5 years for audit, dispute resolution, and regulatory compliance purposes;
  • Support communication records: retained for 2 years for quality assurance and dispute resolution purposes;
  • Browsing data and cookies: retained for up to 13 months, in line with privacy best practices;
  • Marketing data (based on consent): deleted immediately upon withdrawal of consent.

Upon requesting account closure, data not subject to a legal retention obligation will be anonymized or deleted within 30 days. Data retained under a legal obligation is held in a segregated repository, with no operational use, until the legal retention period ends.

7 Minors

The platform of 277bet is intended exclusively for individuals aged 18 and over. Use by minors is strictly prohibited and violates the platform's Terms and Conditions.

277bet does not intentionally collect personal data from users under 18. If we identify that a minor's data was inadvertently collected, we will immediately close the account and delete all associated data, without processing any withdrawals of balances generated from bets placed during the period of unauthorized use.

If you believe a minor has created an account on 277bet, please contact us immediately via live chat support in Portuguese or by emailing contato@277bet.cash with the subject line "Minor's Account".

8 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a data subject whose data is processed by 277bet, the following rights, which may be exercised at any time:

Right of Access

Request confirmation that your data is being processed and receive a copy of all personal data 277bet holds about you.

Right to Correction

Correct incomplete, inaccurate, or outdated data. For basic registration data, you can update it yourself directly from your account dashboard.

Right to Deletion

Request the deletion of data processed on the basis of consent. Data retained under a legal obligation cannot be deleted before the legal retention period expires.

Right to Data Portability

Receive your data in a structured, interoperable format for transfer to another controller, where technically feasible.

Right to Withdrawal

Withdraw consent for consent-based processing (such as marketing communications) at any time, at no cost.

Right to Information

Be informed about the third parties with whom your data is shared, and about your right to withdraw consent and the consequences of doing so.

To exercise any of these rights, please contact us at contato@277bet.cash with the subject line "LGPD Rights Request" and describe your request. 277bet will respond within the legal deadline of up to 15 calendar days.

You also have the right to file a complaint with the ANPD — National Data Protection Authority, the Brazilian regulatory authority responsible for overseeing LGPD compliance.

9 International Data Transfers

In some cases, data belonging to users of 277bet may be processed on servers located outside Brazil — for example, when using international game providers such as Evolution Gaming or Pragmatic Play Live, or cloud infrastructure services.

In these situations, 277bet ensures that international transfers are carried out with adequate protection:

  • The recipient countries or organizations provide a level of data protection equivalent to that of the LGPD, as assessed by the ANPD;
  • Data processing agreements with standard protection clauses are in place with all international partners;
  • Only the data strictly necessary to provide the specific service is transferred.

277bet does not authorize international partners to use Brazilian users' data for purposes other than those agreed upon, nor to carry out any unauthorized sub-processing.

10 Changes to this Privacy Policy

The 277bet may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. The date of the most recent update is always shown at the top of this document.

Material changes — especially those involving new purposes for data use or new types of data sharing — will be communicated at least 15 days in advance via email and in-platform notification on 277bet.

Continued use of the platform after the changes take effect constitutes acceptance of the updated policy. If you do not agree with the changes, you may request account closure before the effective date, as described in the Terms and Conditions.

We recommend reviewing this policy periodically. Updates that expand user rights or reduce the scope of data processing take effect immediately upon publication.

11 Data Protection Officer (DPO) & Contact

In compliance with the LGPD, the 277bet has appointed a Data Protection Officer (DPO) responsible for:

  • Receive and respond to data subjects' requests regarding their personal data;
  • Communicate with the ANPD on behalf of 277bet;
  • Train staff and partners on data protection best practices;
  • Monitor internal compliance with this policy and the LGPD;
  • Coordinate the response to security incidents involving personal data.

To contact 277bet's DPO or exercise any right provided under the LGPD, please use the following channels:

  • Email: contato@277bet.cash (subject: "Data Privacy" or "LGPD Rights Request")
  • Live chat: available 24 hours a day on the 277bet.cash platform, in Portuguese

The response time for personal data requests is up to 15 calendar days, as set out under the LGPD. Urgent requests — such as suspected account misuse — are treated as a priority, with a response within 24 hours.

277bet is committed to resolving any data privacy concerns in a transparent and respectful manner. Your trust is the foundation of our relationship with you.

Privacy FAQs at 277bet

No. 277bet does not sell, rent, or transfer users' personal data to third parties for commercial purposes. Information is shared only with operational partners who need it to provide services to 277bet — such as Pix payment processors and identity verification providers — and always under a confidentiality agreement. No data is shared with other betting operators or marketing companies without your express consent.

You can request the deletion of your personal data by emailing contato@277bet.cash with the subject line "Personal Data Deletion" and including the email address registered to your account. 277bet will process the request within 15 calendar days. Data retained due to legal obligation — such as financial records required for anti-money laundering purposes under Brazilian law for a minimum of 5 years — cannot be deleted before the legal deadline, but will be kept segregated and out of operational use.

No. 277bet does not store users' full credit or debit card numbers. Card details are entered directly into a PCI DSS-certified payment gateway — the industry's security standard for card data — and never pass through 277bet's servers in readable form. The platform only stores the last four digits and the card brand, solely to identify the saved payment method.

Yes. You can opt out of marketing communications from 277bet at any time in three ways: by clicking "unsubscribe" in the footer of any email you receive; by adjusting your communication preferences in your account dashboard under "Notification Settings"; or by contacting support via live chat. Opt-out requests are processed within 48 hours. Transactional notifications — such as deposit, withdrawal, and bet confirmations — cannot be disabled, as they are part of the service.

In the event of a security incident involving users' personal data, 277bet follows a structured protocol: first, immediate containment to limit the impact; second, assessment of the scope and affected data; third, notification to the ANPD (National Data Protection Authority) within the deadline set by the LGPD; and fourth, direct communication to affected users via email, with clear information about what happened, which data was involved, and what steps were taken. 277bet will never downplay or conceal a significant security incident from its users.

277bet and Its Commitment to Brazilian User Privacy

In Brazil, the relationship between bettors and digital platforms reached a new level with the LGPD coming into effect. Before, it was common not to know exactly what data was being collected, who it was shared with, or how long it was stored. The 277bet was built in this new environment, with privacy as a product value — not as a bureaucratic obligation.

When you make a Pix deposit to bet on Flamengo in the Brasileirão, or withdraw via Pix after a winning bet on the Libertadores, you're using payment methods you already know and trust — Nubank, Itaú, Bradesco, Banco do Brasil. 277bet applies that same principle of trust to how we handle the data generated by those payments: full transparency about what we collect, why, and for how long.

The identity checks that 277bet carries out — the process known as KYC, or Know Your Customer — exist for two main reasons: to protect users from unauthorized account use and to comply with Brazilian anti-money laundering legislation. These processes involve submitting documents such as your CPF, RG, or CNH. This data is handled to the highest security standards and is never used for any purpose other than identity verification and legal compliance.

The 277bet believes that the trust of Brazilian users is the platform's most valuable asset. No R$ 500.00 welcome bonus, no boosted odds on the Brasileirão, and no weekly cashback is worth more than the assurance that your data is safe. That's why we continuously invest in technical security, staff training, and LGPD compliance — and we make all necessary channels available so you can exercise your rights whenever you need to.

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